Dispute resolution that
powers business
Project Overview
Introducing pinqDR: A streamlined digital platform for conflict resolution. Experience rapid online dispute resolution with binding decisions delivered in 6-8 weeks. Our process, guided by experienced arbitrators, ensures fairness by affording both parties the opportunity to manage their cases in a slick online tool. Revolutionize your approach to dispute resolution with pinqDR's efficient and objective framework.
The Challenge
pinqDR Dispute Resolution platform tackles the challenge of prolonged and often cumbersome dispute resolution processes commonly encountered in legal proceedings. Traditional methods often result in lengthy legal battles, causing financial strain and emotional distress for both claimants and respondents. The challenge is to provide a swift and efficient alternative that ensures timely and binding resolution while maintaining fairness and compliance with legal standards.
Our Solution
To tackle this challenge, pinqDR collaborated with our team to create a streamlined, technology-driven solution.
1. An affordable and Tailored Experience
Tired of never ending, tedious legal processes and unpredictable expenses? Skip all the usual hassle you would expect from a regular dispute management process. With pinqDR, all parties and the whole process from start to finish is moved online, creating a fluid, seamless dispute management experience, fully on platform with a flat fee that wouldn’t empty your wallet.
2. PinqDR's User-Friendly Cloud-Based Platform
pinqDR introduced an intuitive, cloud-based platform for dispute resolution. Users can easily submit and respond to claims, upload relevant documents, and receive instructions and messages from an assigned arbitrator, all through the platform. The system ensures that all necessary information is organized and easily accessible throughout the process.
3. Effortless Remote Case Management
pinqDR facilitates remote case management, enabling parties to present their cases and evidence via documents and messages. This eliminated the need for physical presence, reducing costs, reliance on external legal representation and logistical complexities.
4. Swift Arbitrator Assignment and Document Access
Upon claim submission, the admin assigns a qualified arbitrator. Arbitrators have access to the case details and relevant documents, allowing them to promptly request documents and missing information and ensure adherence to the 6 to 8 week resolution timeline.
5. Track Progress Seamlessly
Transparent Progress Tracking: each user is able to track the claim progress easily with clear descriptions and updates within the platform as well as receiving relevant notifications and reminders at key points.
6. Real-Time Case Monitoring
Claimants and respondents can monitor the progress of their cases in real-time. Milestones, deadlines, and key communications are tracked, promoting transparency and accountability.
7. PinqDR's Commitment to Speedy Dispute Resolution
pinqDR is committed to resolving disputes within 6 to 8 weeks from the moment the claim is accepted, providing parties with a clear timeframe for resolution.
Results
The implementation of pinqDR Dispute Resolution Software led to significant improvements in the dispute resolution process:
1. Swift Resolutions
The 6 to 8 week resolution timeline reduces the average resolution time significantly compared to traditional legal processes, providing relief to claimants and respondents.
2. High Satisfaction
Users have expressed high satisfaction with the transparency, efficiency, and fairness of the platform. The ability to present their case to an arbitrator and the streamlined case management process contributed to their positive experience.
3. Cost Efficiency
Parties appreciated the cost-effective nature of the process, as it eliminated the need for prolonged legal battles and associated expenses.
4. Resolution Rate
pinqDR is achieving an impressive resolution rate, indicating the platform's effectiveness in facilitating outcomes and reducing ongoing litigation.
Conclusion
The case study showcases how pinqDR has potential to truly disrupt the dispute resolution landscape. By leveraging technology and adhering to a strict 6 to 8 week resolution timeline, pinqDR not only expedites the process but also delivers a cost-efficient and user-friendly alternative to traditional legal proceedings. This approach not only saves parties time and money but also provides them with a fair and transparent platform for resolving disputes efficiently, with a binding outcome enforceable globally.
Product Profile
Uk
Headquarters
4
Our Product Team
2023
Partner Since
Technologies
Ruby on Rails- React.js
PostgreSQL
Deliverables
- Web App
- Design System
- Branding
- Pitch Deck
Services
- Product Discovery & Strategy
- UX / UI Design
- MVP Development
- Team as a service
Typography
Color Palette
Highlights
Easily understandable
We have simplified the complicated procedures visually and in terms of content. Summaries are grouped in a clear way and presented on a dashboard, where the user can access all essential information and track progress through a stepper.
Claim Creation
When designing the claim creation process, transparency was a key consideration. The process was divided into sections and tooltips were added to assist users in completing their work quickly and easily. Keeping users informed and involved in the process aids in navigation.
File Upload
To prepare the claim, it is essential to upload the documents related to the case. These are categorised and the user can choose which type of document to upload for the claim. The categories are visually separated so that they can be easily retrieved and downloaded.
Messaging
The claim can be handled remotely from start to finish, but the possibility of communication between the parties and the arbitrator is provided by a messaging system so that they can provide information quickly and easily.
Rich Text Editor
For the claim and response detail, a lot of text content is required. This also allows the text to be formatted so that it is not just a single continuous piece of text, but a neatly arranged submission that is easier for users to read.
Multi user
The app is designed to guide the claimant, respondent, arbitrator, and admin through the case processes for a smooth experience. All 4 user types have to be properly informed about the processes and visually guided through the steps to make the case as smooth as possible.
Contact Us
Book a free 30-minute assessment call to find answers to your product development challenges.
What is going to happen?
Our Account Manager colleagues will contact you to schedule an online consultation with our founders, Máté and Feri. In this (free of charge) consultation, they will discuss your idea and provide expert feedback on product development.
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What time zone are you in?
We are based in Budapest, Hungary and our time zone is CET. This gives us the flexibility to serve both EU and middle-eastern clients.
Or would you instead write an email?
Feel free to write to hello@verycreatives.com! We usually reply by the next working day at the latest.